Applebee’s Grill + Bar

Reviews

• Elizabeth M.

  star star star_border star_border star_border 26 September 2026

  Was really busy when we ate there. And I'm a reasonable person. I expected a wait, okay, understandable. When my dish arrived (I always get the same thing) it was such poor quality, completely unappetizing. Over cooked, lack of sauce. The bacon bits were literally black.
  Next complaint, my youngest son was the last to get his food. Like, 10-15 minutes after the rest of our party. The waitress apologized, said they cooked the first one too long so they had to make him another. Not cool.
  Next, my mother was eating and bit into her chicken, thought there was a bone, but it was a SHARP piece of plastic!!! I mean, seriously...wth?
  When the waitress came, I wanted to relay our complaints but I was still feeling reasonable. Ya know, not every experience is going to be ideal. I said, It's not your fault but what's wrong in the kitchen today?
  She's like, Oh nothing!
  Then I'm like, well Here's the piece of plastic that my mother almost swallowed!
  And before I could make my other complaints she took the trash and said she would let them know in the back.
  Wait. I wasn't finished....
  Manager comes out and apologizes, and they took $10 off for my moms meal. That's a good start anyways!
  But when my older son walked to the bathroom, he heard our waitress mocking me, repeating what I had asked about kitchen staff and what the problem was....
  I GET that sometimes there are some very unreasonable and rude customers. It's probably easy to get defensive and pretend the customers are just ignorant. Make fun of them, like you did nothing wrong. But I wasn't even being a b----, you know?
  But I was after that! Terrible food, even dangerous dining!- and when I have the NERVE to speak up about it, you make fun of me for it???? I don't understand that. Extremely rude...you, not me! Own up to doing a crappy job. Take some accountability.
  I'm sure they'll still get a fair share of business, so yah, I won't let the door hit me on the ass on the way out, and after today that won't be a worry for me or them. Won't be back!

• Shawn N.

  star star_border star_border star_border star_border 19 September 2026

  Applebee's is not the best restaurant anywhere, but this one is particularly disgusting. The service is terrible, food cold and when finally arrived it was wrong. The staff is on their phones or outside smoking. Pity I couldn't go lower than 1 star!

• Emily S.

  star star star_border star_border star_border 9 September 2026

  Well Applebee's is not the first choice I make when selecting a restaurant but they do have several options on the menu that I like. However unless you have an entire evening with nothing else to do I would recommend finding somewhere else. This location has about the slowest service I have ever experienced. Also the food has not been very consistent.

• Janine G.

  star star_border star_border star_border star_border 5 September 2026

  In spite of numerous bad reviews I attempted to get my Applebee's favorite- an Oriental Chicken Salad. When I called to place an order I couldn't understand the person who answered the phone and when I asked if it was Applebee's I was placed on hold and forgotten. With service this bad I can't help but think the food would also be questionable.

• Ben P.

  star star_border star_border star_border star_border 4 September 2026

  Sat for 10 minutes with no service. Walked over to Penn Station had a delicious lunch!